Frequently Asked Questions from Patients?

Q. Can I use HealthNetUSA with my current insurance?

A. Yes, but only for non-covered services or when benefits are exhausted. The fees may not apply to any deductible, co-payments or co-insurance.

Q. Can I use HealthNetUSA instead of my insurance benefits?

A.  Most provider contracts require the doctor to file insurance for you if they are in-network. However, the patient ultimately makes the decision and may choose to file on their own if the fees through HealthNetUSA are less than your managed care contract. If you choose to pay out of pocket and file your own insurance, your carrier may reimburse only the amounts paid or allowable for covered services. This decision will ultimately be at yours and your provider's discretion.

Q. If I decide to change chiropractors, can I use HealthNetUSA in their clinic?

A. Your HealthNetUSA membership is valid at any HealthNetUSA participating provider's clinic. Discounts may vary by provider so be sure and inquire about the discounts offered if you are making a change of providers

Q. Does my HealthNetusa membership cover my family?

A. Yes. Your membership covers you, your spouse, and any dependents as defined by law.

Q. How will I know I have received the discounts allowable as a HealthNetusa member?

A. All providers are required to bill out their normal fees and show a "contractual discount" on their receipts or bills. HealthNetusa also maintains copies of provider's fees for verification of discounts upon member request.

HealthNetusa Disclaimers:  HealthNetusa is NOT health insurance and should not replace health insurance.  Additional disclaimer information can be found on the Patient Information tab or from downloaded documentation as available on this website.